Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your use of the TechnoActive website at technoactive.co.uk ("Website") and any services provided by TechnoActive ("we", "us", "our"). By accessing or using our Website, you agree to be bound by these Terms.

TechnoActive is a smart home automation company based at Avondale House, 262 Uxbridge Road, Hatch End, Middlesex, HA5 4HS, United Kingdom.

2. Our services

TechnoActive provides smart home design, installation, and support services, including but not limited to:

• Loxone smart home automation systems
• Ajax wireless security systems
• Hikvision surveillance and CCTV systems
• Ubiquiti enterprise networking infrastructure
• System design, consultation, and ongoing support

All installation services are subject to a separate written agreement or proposal specific to your project. These Terms apply to your use of the Website and initial enquiries.

3. Use of the Website

You may use our Website for lawful purposes only. You agree not to:

• Use the Website in any way that breaches applicable local, national, or international law
• Attempt to gain unauthorised access to our systems or server infrastructure
• Use automated tools to scrape, copy, or reproduce our content without permission
• Transmit any material that is defamatory, offensive, or otherwise objectionable
• Interfere with or disrupt the operation of the Website

4. Intellectual property

All content on this Website — including text, graphics, logos, images, photographs, videos, design, and layout — is owned by TechnoActive or our licensors and is protected by UK and international copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this Website without our prior written consent. The TechnoActive name and logo are our registered trademarks.

Product names, logos, and brands referenced on this Website (including Loxone, Ajax Systems, Hikvision, and Ubiquiti) are the property of their respective owners. TechnoActive is an authorised partner/installer and uses these marks in accordance with the respective brand guidelines.

5. Quotations and pricing

Any prices, estimates, or quotations displayed on the Website or provided during initial consultations are indicative only and do not constitute a binding offer. A formal quotation will be provided following a site survey and detailed assessment of your requirements.

All quotations are valid for 30 days from the date of issue unless otherwise stated. Prices are exclusive of VAT unless expressly stated otherwise.

6. Limitation of liability

The information on this Website is provided on an "as is" basis for general information purposes only. While we endeavour to keep the information accurate and up to date, we make no representations or warranties of any kind about the completeness, accuracy, reliability, or suitability of the information.

To the fullest extent permitted by law:

• We exclude all liability for any loss or damage arising from your use of the Website
• We are not liable for any indirect, consequential, or incidental damages
• Our total liability for any claim relating to the Website shall not exceed £100

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

7. Third-party links

Our Website may contain links to third-party websites or services. We have no control over the content, privacy policies, or practices of these sites. Inclusion of any link does not imply endorsement. You access third-party websites at your own risk.

8. Privacy

Your use of the Website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal data. By using the Website, you consent to the practices described in our Privacy Policy.

9. Modifications

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

10. Governing law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact

If you have any questions about these Terms, please contact us:

• Email: info@technoactive.co.uk
• Phone: +44 208 191 2479
• Address: Avondale House, 262 Uxbridge Road, Hatch End, Middlesex, HA5 4HS