Your home, running itself.Smart homes, engineered for London.

From our own quotes: a two or three bedroom flat with lighting, room-by-room heating and the app is usually between £8,000 and £15,000. A three to five bedroom house with lighting, heating, audio in the main rooms, an alarm and cameras runs £15,000 to £40,000. Large or listed houses where the garden and driveway are automated as well go past £40,000. The quote is itemised line by line after a free survey. If you want a rough figure before talking to anyone, the calculator gives one in about a minute and does not ask for your email.

Yes, and roughly half our work is retrofit. Loxone Air modules fit in the back box behind the switch already on your wall, so a Victorian terrace or a listed flat keeps its switch plates and nobody chases cables into the plaster. If the walls are open anyway because you are extending or renovating, we wire it instead with Loxone Tree. Wired costs less at that point and will still be working in twenty years.

Nothing you would notice. The Miniserver runs everything locally, so lights, heating, blinds, alarm and music carry on as normal. The only thing you lose until the broadband comes back is remote access from outside the house. This is the main reason we chose Loxone over systems that route every command through someone else’s cloud.

No. Loxone, Ajax, Hikvision and Ubiquiti all work without one and we do not add our own. The app, remote access and firmware updates are included. The one exception is professional alarm monitoring, which is a separate contract with the monitoring centre if you decide you want it, and we tell you that cost before you sign anything.

Four stages. A free survey, where an engineer spends about an hour on the consumer unit, the switch wiring and the router position and then sends you a written summary. An itemised quote with dates on it. Installation by our own engineers, room by room on a retrofit so you can carry on living there, or phased with the builder on a new build. Then handover: we walk you round until you stop asking questions, leave full documentation, and stay on the end of the phone afterwards. One person runs the job from the first call to the last day. The day-by-day version is on the installation page.

Five to ten working days on site for a whole-house retrofit, and the last two of those are programming and handover rather than tools. An Ajax alarm on its own is a day. A four-camera CCTV system is usually a day. New builds are split: first-fix cabling while the walls are open, then a return visit near completion for devices, programming and handover.

It can, when the system is professionally installed, documented and maintainable by another installer. Independent UK research is thin, so we do not quote a percentage. The London agents we work with report stronger buyer interest in homes with integrated lighting, heating and security, and no premium at all for DIY smart plugs. Because a Loxone configuration lives in the house rather than in a cloud account, the next owner can keep it. That is what protects the value. We have collected what evidence exists in one post.

We are based in Hatch End, HA5, so Harrow, Pinner, Northwood, Stanmore, Watford and Barnet are twenty minutes away and the rest of Greater London is a normal working day. Most of our work is in North and West London: Hampstead, Highgate, St John’s Wood, Kensington, Chelsea, Mayfair, Notting Hill, Chiswick, Richmond and Wimbledon. We also cover Hertfordshire and Buckinghamshire, including St Albans, Rickmansworth, Gerrards Cross, Beaconsfield and Amersham. The survey is free anywhere in that area. All areas.

Ask to see finished houses rather than a showroom. Ask whether they are certified on the alarm and the cameras as well as the automation, because most firms are certified on one and subcontract the rest. And ask what happens if you fall out. With Loxone any certified partner can take over, so an installer who gets vague at that question is telling you something. For our part: the projects are published on this site with the kit lists, we hold Loxone, Ajax, Hikvision and Ubiquiti certifications in-house, and we have been doing this since 2014.